Wanted:An experiencedSecure FlightMission Leadwith demonstratedexperience in planning, directing,andcoordinatingactivities in such fields as electronic data processing, information systems, systems analysis, and computer programming; expert performance in Service Delivery to a wide scope of IT services and stakeholders, within infrastructure and platform support;experienceimplementing and monitoring software and systems tools across large enterprise environments.
As aSecure FlightMission Lead, you will:
- Work with the latest, cutting edge technology.
- Work with a team of driven, supportive and highly skilled professionals.
- Receive a robust benefits package that includes Employee Stock Ownership Plan!
- Enjoy flexibility managing your work hours and personal needs with a single accrual leave plan.
A week in the life of aSecure FlightMission Lead:
- Recognizeopportunitiesfor innovation in developing and implementingprogramstrategies while reducing organizational risk and expenditures.
- Create a Service Delivery Plan with roadmap and gap analysis for Service Operations process improvements following the ITIL v4 IT Service Management (ITSM) framework.
- Ensure that knowledge transfer and ITSM best practices between front- line staff and cross-functional teamsareimplementedappropriately, keeping in mindmaturing configuration, change management and incident processes.
- Contributeas anarchitect to IT security program administration/analysis.
- Transition services into production following ITIL and PMP methodologies.
- Implement an Incident Management process for Situational Awareness during major outages by serving as relay between the Service Restoration and Service Deskteams.
- Review and report daily, weekly, monthly program management KPI trend analysis and providepotential solutions ensuring Continued Service Improvement.
- Serve as ITSM Request for Work SME during Technical Review Boardpre-CABand pre-implementation activities.
Founded in 1975, AMERICAN SYSTEMS is one of the largest employee-owned companies in the United States. We are a government services contractor focused on delivering Strategic Solutions to complex national priority programs with 100+ locations worldwide. Through our focus on quality, strong cultural beliefs and innovation we deliver excellence every day.
Company Awards:
- Forbes National Best Midsize Companies 2021
- Energage National Best Workplaces, National 2021
- Washington Post Best Workplaces 2021
Veteran Hiring Awards:
- U.S. Department of Labor Hire Vets Medallion
- BEST FOR VETS by Military Times
- TOP 10 MILITARY FRIENDLY COMPANY by MilitaryFriendly.com
AMERICAN SYSTEMS is committed to pay transparency for our applicants and employee-owners. The salary range for this position is $115,000 - $195,000. Actual compensation will be determined based on several factors permitted by law. AMERICAN SYSTEMS provides for the welfare of its employees and their dependents through a comprehensive benefits program by offering healthcare benefits, paid leave, retirement plans (including ESOP and 401k), insurance programs, and education and training assistance.