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#Analyze the borrower situations and requests. Responding to all borrower inquiries in a timely manner. #Commitment to a sound customer experience and dedication to assist the borrower with any loan questions including but not limited to Loss Mitigation, Foreclosure, Bankruptcy, Escrow or related Customer Service issues when applicable. # Knowledge of all Loss Mitigation
Posted 19 days ago
FIS
- Cincinnati, OH
JOB DESCRIPTION Position Type Full time Type Of Hire Experienced (relevant combo of work and education) Education Desired General Equivalency Diploma Travel Percentage 0% Job Description GENERAL DUTIES & RESPONSIBILITIES Learns or remains current on Visa and MasterCard rules and regulations, federal and state regulations and internal procedures that affect chargeback disp
Posted 24 days ago
We are Worldpay. Every time someone shops online, uses a bank or trades a stock, we help make it happen. Our technology powers the world's economy, and as part of our team, your influence can span the globe. We believe in building inclusive teams where everyone's views count. Together, our collective diversity, skills and talents empower us to deliver the best products an
Posted 24 days ago
Every day, our teams innovate across the world of finance. We collaborate to work smarter, while making a difference. We believe in diversity and inclusivity, giving a voice to everyone on the team. And we celebrate our success together. What you will be doing Customer facing, dealing with payment queries on a day to day basis, requesting bank traces, proof of payments an
Posted 25 days ago
Learns or remains current on Visa and MasterCard rules and regulations, federal and state regulations and internal procedures that affect chargeback dispute processing. Handles all aspects of the dispute process in compliance with Visa/MasterCard, federal and state rules and regulations. Reviews, researches and initiates the resolution of dispute inquiries from cardholder
Posted 1 month ago
Position Type Full time Regular Type of Hire Experience Desired 1+ Years Education Desired General Equivalency Diploma, High School Diploma Travel Percentage 0% Job Description Worldpay from FIS Cincinnati is located on Governor's Hill, in the Mason area . We are growing quickly, yet we remain focused on crafting an incredible experience for our clients. We value and expe
Posted 1 month ago
FIS
- Cincinnati, OH
Learns or remains current on Card Network rules and regulations, federal and state regulations and internal procedures that affect chargeback dispute processing. Handles all aspects of the dispute process in compliance with Card Network, federal and state rules and regulations. Reviews, researches and initiates the resolution of dispute inquiries from cardholders, financi
Posted 1 month ago
Provides customer support by phone, email or instant message to consumers. Serves as primary contact for inbound customer issues. Escalates more technical product related issues to proper Product Support department. Processes a high volume of consumer inquiries of FIS products and services and resolves a targeted percentage of those inquiries. Troubleshoots customer probl
Posted 1 month ago
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